Australian Owned & Operated Company
Company Store
4WD Supacentre Campbellfield
Contact
Store Hours
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 7:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 7:00 AM – 5:00 PM |
| Sunday | 9:00 AM – 4:00 PM |
| Monday | 8:00 AM – 5:00 PM |
Public Holiday Hours
- Good Friday: Closed
- Easter Sunday: Closed
- ANZAC Day: Closed
- Christmas Day: Closed
- New Years Day: Closed
Payment Options
Store Services
- Product Testing, Refunds & Claims
- Click & Collect
- Expert Product Advice
Location Map
Our Google Reviews
4WD Supacentre Campbellfield
Taehyun Kim
2 months ago
I am extremely frustrated with the deceptive customer service and unfair refund policy of this business. Do not recommend. I initially bought a battery for $189. Realizing I also needed a battery box, I called the store to upgrade my order. The staff told me they would cancel my credit card transaction so I could reorder. However, they went ahead and issued it as store credit instead of a card refund. Since I was going to buy from them anyway, I placed a new order ($189 store credit + $40.95 card payment). But when I checked the item, the battery box was not fully waterproof. When I went to the store for pickup, I asked for a partial refund ($40.95) for the box. They refused, claiming it was a "bundle" and said they could only refund about $30. When I asked for a full refund instead, they said they’d put $40.95 back on my card and the rest ($189) back into store credit. This was totally unfair. I called customer service, explained the situation, and was explicitly promised a FULL REFUND back to my credit card. It has been over a week, and no money has returned to my card. When I called again, they told me they had forced it into store credit YET AGAIN. I had to waste so much of my time explaining everything all over again, only for a female manager to stubbornly insist that it can only be refunded as store credit. I have absolutely no intention of ever using this place again. Forcing refunds via store credit against the customer's will and breaking promises made by their own team is unacceptable. I am currently lodging a formal complaint with Consumer Affairs Victoria (CAV) and the ACCC. Save your time and money, and go somewhere else.
Silverine Fernando
4 months ago
I had a fantastic experience at 4WD Supacentre Campbellfield. The staff Benjamin, Shane, Jacinta, Tomy, and Rhi are incredibly friendly and always go out of their way to help customers. Every time I visit, they approach me promptly and offer assistance, even though I’m not a regular or personally known to them. They provide clear answers to all product questions, give honest advice, and help choose the right items. We purchased a battery box, 120AH lithium battery, wiring kit, and a few other accessories, and their product knowledge was excellent. The team is professional, courteous, and genuinely customer focused. Highly recommend this store!
Shenal Mario
3 weeks ago
Best products with great customer service. Speak to AJ here who’s a great salesman. He knows what he’s talking about and very much knowledgeable on the products they sell. Highly recommend this store with great salesmen.
Tony Bloomfield
4 months ago
The team here are the friendliest and most helpful people I have experienced in any retail store in a very long time. Very welcoming and attentive to customers. Dare I say it, they make their customers feel like 'Kings'
S Karandikar
4 weeks ago
Rhi helped me with finding the right items based on my requirements..and also the best deals in store. Great experience. Thank you. Will definitely be back
