Company Store

Wendy Mitchell

a month ago

While visiting Wodonga we made several trips to this store and found it to be one of the better retail experiences we've had. Each time we had attentive service, great recommendations for pack specials associated to our original choices and really reasonable deals. Highly recommend.

Wags Zab (Shazza)

7 months ago

Now there are emails to say they cannot open my multitude of photos and videos sent and have a social media staff person saying my long standing issue is being closed again…..if they can see it here & can seem to email replies to me I don’t know why they can’t see the copious pictures and email I have sent….Now December 2025 and no resolution despite repeated attempts to follow up…..A sad updated review following such lovely staff at this store. A faulty purchase that was initially looking promising to resolve in reasonable time has dragged out costing me time, money, frustration and sadly the inability to ever recommend this store to family and friends. No disrespect to the salesmen who helped out a really difficult situation, but the overall experience and still waiting for an expensive purchase to be rectified that now is still going and could have been much worse had we been relying on the item as initially intended……not good enough and definitely not a business I would be comfortable saying anything good about. Sadly the contrary, shop elsewhere. What an answered prayer today in store with the amazing Russ! I cannot express my gratitude for his knowledge, professionalism and absolute understanding when I wandered into the store today not having a clue how to go about our current situation and how we were going to make it work. Thanks to Russ my son and I have a fabulous roof top tent and plans for further additions in order of necessity and budget. (Also picking up on much needed things I hadn’t even considered!)Going over and beyond he also made the time to ensure I was connected with the necessary businesses for purchase and instillation of items needed to get our temporary home ready to use in the minimum time. I have no idea what I would have done without the help Russ gave me today, he’s an absolute credit to the business and went over and beyond his job role today. A huge thankyou from my heart!

Steve Pettit

4 months ago

Tried to return 20amp controller that didn’t suit my set up after being told battery box would fit my 100amp battery. Must admit i didn’t state it was skimline battery but i didn’t know they sold different 100 amp styles. My bad! Manager stated i should know the products like everyone else who shops there. Really quite an assumption on her part! Anyway long story short. Wouldn’t give me a credit on a 600$ bat block on this item. Am i stupid to purchase other items with them. I think maybe i am!! Contacted head office and spoke with a claim team manager who stated the same. Out of the month change of mind policy. (Two weeks out ) The item was only opened to check all in there and not fitted. Anyway think they need a good faith policy not a hard and fast no return after that 30 days. Im thinking this is against consumer law and I’ll chase that up. Be very wary of this mob as staff have been trained to state all this and very sorry but that’s policy!! Not happy jan!! Be careful all consumers of their policies for returns as I’m sure you won’t get satisfaction in any way!!