Company Store

Stephen Deacon

a month ago

We were looking for a basic camping setup (excluding tent) to start out and have been looking at various stores. Bumped into Sam on the shop floor, he took me and my 8 year old son around the whole shop and worked out the best deals to suit our set up. Walked out with everything we need to get started at what I consider great value. We had a very positive and fun experience overall, I highly recommend 4WD Supacentre/Kings Greenacre. Ask for Sam!

Steven La

5 months ago

I bought a set of Kings Escape 50 Fridge/Freezer + AC To 12V Fridge Adaptor, and a seperate cover called escape 50 fridge/ freezer on the website. When I tried it at home, the cover was not fit for the model. I went back to Chullora and thought they gave me the wrong one. 1. I was the only person in the line, 2 staff was in the desk talking to each other, i wait for like 5 minutes and they still going on. I had to ask them if they want to serve me then the Asian staff was like " what can i help you". Well, plz serve the customer first if there is anyone waiting then you can chat with your colleagues. 2. She told me that I bought the wrong order and she can only offer the store credit not a refund. I show her that, there was nothing in their website state this cover, what I bought for, was just for the old model. They should have said in the website to not making customer confuse because they are the same wording " cover for escape 50 fridge/freezer . I then took the cover home coz she said I have to buy the new model which cost $70 . I could of get the bundle for a lot cheaper if I decided to buy it seperate at first. ***Updated. Jayden from 4WD did call me and sorry for what have happened. He also offer me a free correct cover for my new fridge. He also said that, he will inform the staff about what should have been done in the customer service. So I reckon we still have some good, knowledgeable staff who will be there and help us when we need it. Will buy more from 4WD in the future but I better double check for their stock to not let this happen again.

guan wang

6 months ago

I’ve spent a lot of time getting my Prado ready for an around-Australia trip with my partner, and I ended up visiting 4WD Supacentre many times during the process. Almost all of our touring gear ended up being from Kings — largely because of James. He’s genuinely the most knowledgeable guy I’ve met in any 4WD store. There were issues even the modification shops couldn’t solve for me, and somehow James always managed to come up with a practical, reliable solution. He knows his products, understands real touring, and treats every customer with patience and honesty. Every time I walked in unsure about something, I walked out with the right gear and full confidence. You can tell he’s not just selling things — he actually understands what people need for real trips out on the road. From now on, if I’m buying anything from the store, I’ll definitely try to see him. Working with him has been nothing but a great experience. If the rating is out of 10, I’d give James a 12. He’s simply that good. Kings is very lucky to have someone like him, and customers like me keep coming back because of the quality of service he provides.