Company Store

Leanne

8 months ago

Poor customer service and sales support from this company. Firstly I came in to buy a drawer bundle and specifically chose the varsity lakes store due to their online website saying the items were in stock. However, found out when I arrived that the kitchen slide was on pre-order and I had to wait 2-3 weeks before receiving. Maybe don’t show it as in stock?? I was able to take the other drawer home with me that day. However just over a week later, I saw the same bundle on sale for over $140 cheaper than what I paid for. I spoke to someone on their sales team as they don’t have direct lines to individual stores and they said I could not get a price difference as I had already taken part of the order. They were unable to in good faith give me a store credit (which I was happy to use on purchasing more items from them) for the difference and when I asked to escalate the issue and speak to a manager they refused to have any wiggle room. I tried to explain that me re-purchasing at the lower price and returning the original order would warrant the same outcome but they still declined. This is really poor customer service and as a result I will not be purchasing from them again. Also, the drawers are very flimsy and crappy quality… I would shop elsewhere.

lauranne fontaine

a year ago

I came in to exchange my tent, which was still under warranty, and the service was absolutely amazing! They took back the old one and gave me a brand-new tent, handling everything with a smile. The whole team was attentive, efficient, and super friendly. They even secured the straps around the box to make sure the tent stayed in place for transport. True professionals who really know their stuff — I highly recommend this store!

Rod Meyer

2 months ago

I’ve been a loyal customer of Kings Outdoor & Camping for many years now, and they’ve never let me down. Their pricing is consistently some of the best in the market, and the value you get from their package deals is hard to beat. Whether you’re starting from scratch or upgrading your setup, they make it easy to get well-equipped without breaking the bank. Working in the bullion industry, I naturally think in terms of preparedness and long-term security. I take a lot of pride in being a “prepper,” and Kings Outdoor & Camping has played a big role in helping me build and maintain that capability. Their gear has given me confidence that I’m ready for whatever comes my way—whether that’s a weekend off-grid or something more serious. All in all, Kings has earned my trust over the years through reliability, quality, affordability, and solid product offerings. Highly recommended for anyone who values quality gear at a fair price. Keep prepping, everyone. Secure your gold and silver in your own possession—outside the system—and equip yourself with quality gear from Kings Outdoor & Camping to help you not just get by, but truly thrive and survive!