Australian Owned & Operated Company
Company Store
4WD Supacentre Ravenhall
Contact
Store Hours
| Thursday | 8:00 AM – 7:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 5:00 PM |
| Sunday | 9:00 AM – 4:00 PM |
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
Public Holiday Hours
- Good Friday: Closed
- Easter Sunday: Closed
- ANZAC Day: Closed
- Christmas Day: Closed
- New Years Day: Closed
Payment Options
Store Services
- Product Testing, Refunds & Claims
- Click & Collect
- Expert Product Advice
Location Map
Our Google Reviews
4WD Supacentre Ravenhall
Prasanna Vijayaragavan
3 months ago
I visited 4WD Supacentre Ravenhall to purchase recovery gear for my Subaru Forester before an upcoming trip to Lerderderg State Park. I chose to visit the store specifically to get expert advice rather than simply ordering online. Unfortunately the experience was extremely disappointing. One staff member questioned whether I was planning to “wreck my car” by taking it to Lerderderg and suggested that recovery gear was unnecessary. The tone was dismissive and came across as belittling simply because I drive a Subaru Forester rather than a large 4WD. This attitude was particularly surprising given that Lerderderg has a wide range of tracks, including many that are suitable for AWD vehicles like a Forester. Customers should not be discouraged or made to feel inadequate because of the vehicle they drive or their budget. I then asked for advice about connecting a three-way tyre inflator to my existing inflator and was told that it would work. After leaving the store and testing it, I discovered this advice was incorrect – the product only works with an air compressor. When I returned to explain the issue, I was told that a refund was not possible and that only store credit could be offered. The response felt abrupt and dismissive despite the fact that the purchase was made based on the advice provided in store. I went to the store expecting knowledgeable guidance to prepare responsibly for an off-road trip. Instead, the experience left me feeling discouraged and misinformed. I have contacted customer support at 4WD Supacentre and hope this situation is properly reviewed, particularly regarding how customers are spoken to and the accuracy of product advice provided in store.
Alivia Jimenez
3 months ago
No words can express how grateful we are for Chris and Daniel! My partner and I came in today as totally new beginners to camping and needing help on the essentials to start! We were approached by Chris and from the get go he was extremely helpful. Asking genuine questions and ticking off a checklist with genuine advice coming from his own experience and knowledge while working with our price point! Daniel was amazing to show us also showing us his own vehicle and how his done it up to give us an idea, as well as giving us some tips and tricks on how to go about the setup and spots! The pair worked so incredibly well together and were at no point rushing or trying to persuade us in buying unnecessary items. As well as both having amazing knowledge! We are so grateful for these two guys as they showed us genuine help! Alivia and Alessandro
Dennis Hermann
7 months ago
Please don't make the same mistake we did and buy a Kings Rooftop tent. We bought it in Melbourne with a one-year warranty. We travelled around Australia once (30,000 km) in 7 months with it. After several gusts of wind on the motorways from road trains, our front Velcro fastener no longer held and the tarpaulin was damaged. When we wanted to exchange it, we were told that we should only have stayed in Victoria with the roof tent because of the weather conditions, so the roof tents are not suitable for NSW, Queensland, NT or WA! Not good quality! Not good service!
Harry Smith
5 months ago
Just had an 11/10 experience with Josh from the ravenhall store, helped us from start to finish fully fitting our car out for our trip around Aus. So so helpful and explaining what combination of products we need couldn’t recommend him more
Jeewan Sapkota
5 months ago
Came here to purchase Jump Start after checking online and having a conversation with their customer support team on phone, and on arrival, found out they can’t sell it. WTH.. If you can’t sell it then why do you list it online and the female staff was like “ We can’t sell it. It is simple as that” And bought another random one.
