Company Store

Harry Smith

2 months ago

Just had an 11/10 experience with Josh from the ravenhall store, helped us from start to finish fully fitting our car out for our trip around Aus. So so helpful and explaining what combination of products we need couldn’t recommend him more

Kieren Mccullagh

a month ago

Worst experience ever. I had a 36ah battery pack with a 40L escape fridge freezer, it lasted 3 hours from full charge. I took it back for testing a staff member named Josh tried speaking to me like I was an idiot. Rubbing his head and basically refusing to test it blaming it on the heat then when I picked it up they said they tested it by a person untrained to do so and then was given to that Josh guy. I was given the battery back at half charge saying nothing it wrong with it and that it’s impossible for it to drain that quick so basically calling me a liar. Josh was even running down other companies to try and make their product sound the best but if your product is good it speaks for itself no need to talk down other companies. The guy was nothing but rude, arrogant and should not be working in customer service. On top of all this, everything I have bought from there has been rubbish, cheap and nasty manufactured. I would never recommend this store or their products as you will probably only get max 3 uses out of them before the items broke. Refunds are only for store credit unlike every other company where if ur unhappy with product you can get a refund and go else where. Where as these guys give u store credit only so no matter what ur stuck with their junk, either trying to sell on marketplace or throw in the bin. Do Not Buy Kings is the only advice I’d ever give anyone in regards to these guys.

Alivia Jimenez

3 weeks ago

No words can express how grateful we are for Chris and Daniel! My partner and I came in today as totally new beginners to camping and needing help on the essentials to start! We were approached by Chris and from the get go he was extremely helpful. Asking genuine questions and ticking off a checklist with genuine advice coming from his own experience and knowledge while working with our price point! Daniel was amazing to show us also showing us his own vehicle and how his done it up to give us an idea, as well as giving us some tips and tricks on how to go about the setup and spots! The pair worked so incredibly well together and were at no point rushing or trying to persuade us in buying unnecessary items. As well as both having amazing knowledge! We are so grateful for these two guys as they showed us genuine help! Alivia and Alessandro